Privacy Policy

How Troopystack collects, uses and protects the information you share with us.

1. Information We Collect

We only collect information that you choose to give us or that is needed to operate the services you use on Troopystack. This includes:

  • Details you submit through our enquiry and contact forms - such as your name, email address, phone number, the subject of your enquiry and your message.
  • Information you provide when you create a student account - including your name, email address, mobile number, date of birth, gender, city and address, and any documents you upload to your profile.
  • Enrolment and seminar information - courses you enrol in, seminar registrations, your education details and any feedback you give.
  • Technical information - such as your IP address, browser type and the pages you visit, used to keep the platform secure and to improve our services.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide admissions and course guidance.
  • Create and manage your student account, enrolments, live classes and learning materials.
  • Schedule and conduct online sessions and provide related support.
  • Send you important updates about courses, sessions and your account.
  • Improve our courses, platform and career services.

3. Google Calendar and Meet Integration

Troopystack uses Google Calendar APIs only for creating, updating and managing Google Meet sessions for educational purposes. When you connect your Google account for a session, we use it solely to set up and run the online class you are enrolled in. No other data from your Google account is accessed or stored.

4. Sharing of Information

No user data is sold or shared with third parties for marketing purposes. We only share information where it is needed to operate our services - for example, with service providers who host our platform, deliver email, or provide the video and meeting tools we use to conduct classes - and only to the extent required to provide those services. We may also disclose information where required by law.

5. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. Student accounts are protected by passwords, and access to private course and learning content is restricted to enrolled students.

6. Your Choices and Rights

You can update your profile information at any time from your student account. If you have questions about the information we hold about you, or want to request access to or correction of your personal data, contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, so we encourage you to review it occasionally.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us by email at info@troopystack.com or through our contact page.